Personal & Commercial Insurance
About Castello Agency
Castello Agency has been providing insurance for customers in Zachary, LA, since 1982. We are dedicated to ensuring our customers have the best insurance coverage for the lowest cost. In addition to providing our neighbors with perfect insurance solutions, we participate in many activities that give back to the community.
As an independent office, we can access multiple carriers and utilize the latest technology to match you with the policies you need. Let us help find the right insurance for you.
Protecting Your Assets
Emergency Claims
Access our list of Emergency Claim numbers to contact your insurance provider in the event of an urgent situation.
Frequently Asked Questions
What types of insurance do you offer?
Castello Agency offers Personal Insurance and Commercial Insurance.
How much coverage do I need?
This may vary based on individual needs and circumstances. For personalized advice on the appropriate coverage amount, it’s best to consult with an agent at Castello Agency.
When is my premium due?
The specific due date for your premium may be outlined in your policy documents or can be confirmed by contacting Castello Agency directly.
How can I file a claim?
You can access emergency claim numbers on their website, and for further guidance on filing a claim, you can reach out to Castello Agency directly.
What is the difference between a deductible and a premium?
A deductible is the out-of-pocket amount you pay for a claim before your insurance coverage takes effect, while a premium is the regular payment you make to the insurance company to maintain your coverage.
Can I change my coverage limits mid-policy term?
To explore options for changing your coverage limits mid-policy term, you should contact Castello Agency directly to discuss your specific needs.
Do I need insurance for my business?
Whether you need business insurance would depend on the nature and size of your business. Castello Agency offers commercial insurance, and they can guide you on the types of coverage suitable for your business.
Are there any discounts available for bundling policies?
Details regarding policy bundling discounts can be obtained by contacting Castello Agency directly to explore potential discount options.
How does my credit score affect my insurance rate?
The impact of credit score on insurance rates can vary by company and state. To understand how your credit score specifically affects your insurance rate, it is advised to reach out to Castello Agency for personalized guidance.
What happens if I miss a payment?
The consequences of missing a payment may depend on your policy terms. It’s best to contact Castello Agency to understand the specific implications and potential options for resolving missed payments.
Will my insurance cover damages from natural disasters?
Coverage for damages from natural disasters can be dependent on the specific policy. You can inquire about the details of natural disaster coverage by discussing with Castello Agency.
Is it necessary to have both collision and comprehensive coverage for my car?
The necessity of collision and comprehensive coverage for your car can vary based on your circumstances. Castello Agency can provide personalized advice on the types of coverage suitable for your vehicle.
What happens if the other driver doesn't have insurance?
Castello Agency can guide you on the potential options available in situations where the other driver involved in an accident doesn’t have insurance. It’s important to reach out to them for tailored advice.
Castello Agency
Hours
Mon-Thurs: 8:00 AM – 4:30 PM
Friday: 8:00 AM-Noon
Saturday: Closed
Sunday: Closed
