Our Services
Personal Lines
No matter what phase of life you and your family are in, Castello Agency offers a wide range of personal insurance lines. While we can never know what the years will bring, you can be assured that we have you covered at every step of your journey.
What lines of personal insurance does Castello Agency offer?
Home Insurance
Auto Insurance
Flood Insurance
Umbrella Insurance
Watercraft Insurance
Motorcycle Insurance
Mobile Homes Insurance
Vacant Dwellings Insurance
Builder’s Risk Insurance
Classic Vehicles Insurance
Jewelry Insurance
Commercial Lines
Whether it’s a small, large, or medium-sized business, a newly opened or long-established company, you can count on Castello Agency to handle all of your operation’s insurance needs under one roof. Running a business comes with risk, but also great reward. We’re here to provide the services you need to keep you protected.
What lines of commercial insurance does Castello Agency offer?
General Liability Insurance
Excess Liability Insurance
Professional Liability Insurance
Property Insurance
Inland Marine Insurance
Flood Insurance
Business Auto Insurance
Rental Properties Insurance
Special Events Risk Insurance
Cyber Insurance
Workers’ Compensation Insurance
Notary Public Services
In addition to protecting your home and property, Danette Castello provides notary public services to assist with matters related to deeds, estates, power of attorney, etc.
We look forward to providing you with personalized insurance services. Contact us today!
Frequently Asked Questions
What types of insurance do you offer?
Castello Agency offers Personal Insurance and Commercial Insurance.
How much coverage do I need?
This may vary based on individual needs and circumstances. For personalized advice on the appropriate coverage amount, it’s best to consult with an agent at Castello Agency.
When is my premium due?
The specific due date for your premium may be outlined in your policy documents or can be confirmed by contacting Castello Agency directly.
How can I file a claim?
You can access emergency claim numbers on their website, and for further guidance on filing a claim, you can reach out to Castello Agency directly.
What is the difference between a deductible and a premium?
A deductible is the out-of-pocket amount you pay for a claim before your insurance coverage takes effect, while a premium is the regular payment you make to the insurance company to maintain your coverage.
Can I change my coverage limits mid-policy term?
To explore options for changing your coverage limits mid-policy term, you should contact Castello Agency directly to discuss your specific needs.
Do I need insurance for my business?
Whether you need business insurance would depend on the nature and size of your business. Castello Agency offers commercial insurance, and they can guide you on the types of coverage suitable for your business.
Are there any discounts available for bundling policies?
Details regarding policy bundling discounts can be obtained by contacting Castello Agency directly to explore potential discount options.
How does my credit score affect my insurance rate?
The impact of credit score on insurance rates can vary by company and state. To understand how your credit score specifically affects your insurance rate, it is advised to reach out to Castello Agency for personalized guidance.
What happens if I miss a payment?
The consequences of missing a payment may depend on your policy terms. It’s best to contact Castello Agency to understand the specific implications and potential options for resolving missed payments.
Will my insurance cover damages from natural disasters?
Coverage for damages from natural disasters can be dependent on the specific policy. You can inquire about the details of natural disaster coverage by discussing it with Castello Agency.
Is it necessary to have both collision and comprehensive coverage for my car?
The necessity of collision and comprehensive coverage for your car can vary based on your circumstances. Castello Agency can provide personalized advice on the types of coverage suitable for your vehicle.
What happens if the other driver doesn't have insurance?
Castello Agency can guide you on the potential options available in situations where the other driver involved in an accident doesn’t have insurance. It’s important to reach out to them for tailored advice.
If I’m moving to a flood zone near Zachary, LA, what type of insurance do I need?
If you’re moving to a flood zone in Zachary, LA, you’ll need a separate flood insurance policy in addition to your standard homeowners insurance. Castello Agency offers affordable flood insurance options through the National Flood Insurance Program (NFIP) and private insurers to protect your home and belongings from flood damage. Since standard homeowners policies don’t cover flooding, it’s crucial to work with a local agency like Castello that understands Zachary’s flood risk areas and can help you choose the right flood coverage before the next storm season. While we’re located in Zachary, we also service: Ethel, Slaughter, St. Francisville, Greenwell Springs, Baker, Jackson, Pride, New Roads,Central, Denham Springs,Walker, Watson, Port Allen, Addis, Brusly, Livingston,Plaquemine,Prairieville, Gonzales, and Hammond.
Can Castello Agency help small businesses with commercial insurance?
Absolutely. Castello Agency specializes in commercial insurance solutions for small businesses in Zachary, Louisiana. Whether you need general liability insurance, workers’ compensation, or commercial auto coverage, their team provides customized plans that meet your business’s specific risks and industry needs.
I just got married —how can I insure my engagement ring and wedding jewelry?
If you recently got married and want to protect your engagement ring or wedding jewelry, you can add scheduled personal property coverage to your homeowners or renters insurance through Castello Agency. This type of jewelry insurance offers extra protection for high-value items like diamond rings and family heirlooms against theft, loss, or damage. Castello Agency’s team will help you appraise your jewelry and customize a policy that keeps your treasured pieces protected for years to come.
What’s the difference between an independent insurance agency and a big-name insurer in Zachary, LA?
An independent insurance agency like Castello Agency in Zachary, LA represents multiple top-rated carriers, giving you more options and better rates than a single-brand insurer. This means you can compare policies and get personalized coverage that fits your needs—whether it’s auto, home, or business insurance—without being locked into one company. While we’re located in Zachary, we also service: Ethel, Slaughter, St. Francisville, Greenwell Springs, Baker, Jackson, Pride, New Roads, Central, Denham Springs, Walker, Watson, Port Allen, Addis, Brusly, Livingston, Plaquemine, Prairieville, Gonzales, and Hammond.
How can I bundle home and auto insurance in Zachary, Louisiana to save money?
Bundling your home and auto insurance with Castello Agency in Zachary, Louisiana can save you up to 25% on premiums. Their licensed agents can help you compare bundled policy discounts from multiple providers, making it easy to simplify your coverage while maximizing savings.
What areas does Castello Agency serve?
We proudly serve clients throughout Zachary, Ethel, Slaughter, St. Francisville, Baker, Jackson, New Roads, Central, Denham Springs, Walker, Watson, and surrounding Louisiana communities. Whether you’re a homeowner or a business owner, we’re here to help you find the right coverage locally.
What makes Castello Agency different from other insurance companies?
As an independent insurance agency, Castello Agency works with multiple top-rated carriers. That means we can compare rates and coverage to find you the best value—something big-name insurers can’t do. Plus, we offer personalized service with a hometown touch.
Can I bundle my home and auto insurance to save money?
Yes! Bundling your home and auto insurance can save you up to 25% on your premiums. Castello Agency will shop multiple carriers to find the best bundle discounts for your specific needs.
How do I request a quote?
You can request a quote easily by phone, or by visiting our office in Zachary. We offer free, no-obligation quotes for both personal and commercial insurance policies.
What business insurance coverage do I need in Louisiana?
Louisiana businesses often need general liability, workers’ compensation, commercial auto, and property coverage. The exact needs depend on your industry. Castello Agency specializes in helping small businesses in our area get the right protection and meet state requirements.
Does Castello Agency offer flood insurance?
Yes. We offer flood insurance through both the National Flood Insurance Program (NFIP) and private insurers. If you live in a high-risk flood zone—or just want peace of mind—our team can help you find affordable protection for your home or business.
Can Castello Agency help with certificates of insurance for my business?
Absolutely. We quickly issue COIs (Certificates of Insurance) for contractors and business owners, helping you stay compliant and ready for job site requirements or vendor requests.
How do I make a policy change or request service?
You can request service by calling, emailing, or visiting us during office hours. We make it easy to add vehicles, change addresses, request ID cards, and more.
Is Castello Agency a local business?
Yes! We’re proud to be a locally owned and operated agency based in Zachary, Louisiana. We live and work in the same communities we serve—and we’re committed to protecting what matters most to you and your family.
Do I need special insurance for my trailer or tools?
Yes. Standard auto or business insurance policies often don’t fully cover trailers, tools, or equipment—especially if they’re used for work. At Castello Agency, we offer inland marine insurance and trailer endorsements that protect your valuable gear from theft, damage, or accidents—whether it’s stored at your shop, in transit, or on a job site. This is essential coverage for contractors, landscapers, and mobile service businesses.
Can I insure my rental property or investment home?
Yes! Castello Agency provides landlord insurance policies for rental homes, duplexes, and investment properties throughout Zachary, Baton Rouge, and surrounding areas. These policies typically include property protection, liability coverage, and optional loss of rental income. We’ll help you choose the right coverage based on whether your property is short-term, long-term, or vacant.
Do I need insurance for a vacant property?
Yes. If your home or building will be vacant for more than 30 to 60 days, you may need a vacant property insurance policy. Standard homeowners and commercial property policies often exclude or limit coverage once a property is unoccupied. Castello Agency offers specialized coverage to protect vacant homes from vandalism, fire, theft, and liability claims.
Can I get insurance for an Airbnb or short-term rental property?
Yes! If you’re renting out your property on platforms like Airbnb or Vrbo, you’ll need a short-term rental insurance policy—not just a standard homeowners policy. Castello Agency offers coverage options that protect your home, guests, income, and liability exposures. We’ll help you find a policy that meets platform requirements and gives you peace of mind.
Does insurance cover stolen tools or equipment?
Not always under a standard policy—but we offer inland marine insurance and equipment coverage specifically designed to protect tools, trailers, and machinery used for work. Whether you’re a contractor, handyman, or landscaper, Castello Agency can help make sure your equipment is covered against theft, loss, or damage, even when it’s stored off-site or in transit.
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Hours
Mon-Thurs: 8:00 AM – 4:30 PM
Friday: 8:00 AM-Noon
Saturday: Closed
Sunday: Closed