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Personal & Commercial Insurance

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Our Services

Castello Agency is proud to provide personal & commercial insurance solutions to the people of Zachary, LA. We can handle the full spectrum of your insurance needs for an affordable price.
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Personal Lines

No matter what phase of life you and your family are in, Castello Agency offers a wide range of personal insurance lines. While we can never know what the years will bring, you can be assured that we have you covered at every step of your journey.

What lines of personal insurance does Castello Agency offer?

Home Insurance

Your house is one of the biggest and most important investments in your life. Protect your property and all the valuable items inside of it when the unexpected happens. Our agents will work closely with you to help you secure the right home insurance policy for your unique property.

Auto Insurance

You rely on your vehicle to get you to and from work, from point A to point B, and everywhere in between. Make sure you and your other passengers are always protected against the possibility of an accident! No matter your driving record, we’ll help you secure an automobile insurance policy to protect you and other passengers from bodily harm, property damage, expensive medical bills, and more.

Flood Insurance

Flood insurance is essential for Louisiana homeowners, regardless if you live in a flood zone or not. After all, heavy rain, storm surges, and hurricanes are all too common in Louisiana. A flood insurance policy will protect your home and all the contents inside it in the event of a flood.

Umbrella Insurance

Umbrella insurance, otherwise known as personal liability insurance, can protect you and other members of your household when your homeowner or auto insurance policy does not provide enough coverage, especially in lawsuits. Umbrella insurance provides coverage for bodily injury or damage to personal belongings inflicted on others.

Watercraft Insurance

Whether you own a fishing boat, a yacht, a jet ski, or any other personal watercraft, a watercraft insurance policy provides coverage for theft, physical damage, and physical loss. Some watercraft insurance policies may also provide coverage for bodily injury to you or others.

Motorcycle Insurance

Riding a motorcycle may be one of your favorite pleasures in life. Make sure you are always protected with a motorcycle insurance policy. Standard motorcycle insurance provides coverage for bodily injury and physical damage to your bike or other vehicles involved in an accident.

Mobile Homes Insurance

Do you own a mobile home? With a mobile home insurance policy, you can protect the physical structure of your dwelling, structural attachments (like garages), and all the contents inside it. A mobile home insurance policy can also cover the medical costs of those injured on your property.

Vacant Dwellings Insurance

Do you own property that is currently vacant? No matter the situation, a vacant dwellings insurance policy can protect you in situations where flooding, fires, trespassing, or burglary occur on your unoccupied property.

Builder’s Risk Insurance

Are you currently constructing or renovating your home? Builder’s risk insurance can protect your property from loss or damage that may occur due to bad weather or the construction process. A builder’s risk insurance policy can also protect your construction materials, supplies, and equipment.

Classic Vehicles Insurance

Automobile enthusiasts and car collectors should have peace of mind when taking their valued cars out on the road. A classic vehicles insurance policy provides coverage for bodily injury, physical damage to your vehicle, as well as towing and roadside assistance.

Jewelry Insurance

Protect your most valued pieces of jewelry from theft, damage, or loss with a jewelry insurance policy. No matter how much your jewelry is worth, our agents will help you secure a policy that is right for you.

Commercial Lines

Whether it’s a small, large, or medium-sized business, a newly opened or long-established company, you can count on Castello Agency to handle all of your operation’s insurance needs under one roof. Running a business comes with risk, but also great reward. We’re here to provide the services you need to keep you protected.

What lines of commercial insurance does Castello Agency offer?

General Liability Insurance

A general liability insurance policy is the backbone of your business. Protect your livelihood and secure coverage for bodily injury and property damage. If you rent commercial space, a general liability insurance policy can also protect you.

Excess Liability Insurance

Secure your peace of mind and give your business ample protection with excess liability insurance. This type of insurance provides coverage when a policyholder is facing a lawsuit and/or has exceeded their limit under a general liability policy.

Professional Liability Insurance

Otherwise known as errors & omissions insurance, professional liability insurance protects your business against claims from customers. A professional liability insurance policy provides coverage against claims of negligence, personal injury, copyright, misrepresentation, data breaches, and more.

Property Insurance

Whether you own commercial property or lease space for your daily operations, having a property insurance policy is essential for business owners. Protect the roof over your livelihood and all the contents and products inside of it with a property insurance policy personalized for your unique needs.

Inland Marine Insurance

Do you transport your goods and products by train or automobiles? An inland marine insurance policy provides coverage for land transportation and protects the products, supplies, materials, and equipment you transport. Most inland marine insurance policies do not protect against natural disasters or damage to your business vehicles.

Flood Insurance

Make sure your business has ample protection from burst pipes, Louisiana’s rainy climate, or other flood-causing events. Not only will commercial flood insurance cover damage to your building and all the materials and products inside it. A commercial flood insurance policy will also provide coverage for other flood-related costs you incur to restore your property.

Business Auto Insurance

Do you operate your business out of a truck or automobile? Do you own multiple business vehicles? Our agents will work closely with you to personalize your business auto insurance policy with the right amount of coverage for your employees, drivers, and specific commercial needs.

Rental Properties Insurance

Are you a landlord who rents out space to small businesses? While your tenants should have their own insurance coverage, you must have ample coverage protecting your commercial property. Your Castello agent will help you secure a policy that meets the needs of your unique property.

Special Events Risk Insurance

Hosting and organizing a special event is an investment of hard work, time, and money. If you have an upcoming special event, let us make sure you have the coverage you need with a thorough and secure special events risk insurance policy.

Cyber Insurance

In this day and age, cyber and malware attacks can happen to any business. No matter how careful and cautious you are, always prepare for the unexpected with a cyber insurance policy.

Workers’ Compensation Insurance

When one of your employees gets hurt on the job, a workers’ compensation insurance policy will protect them – and you. This type of insurance ensures your employees receive compensation for medical bills, missed work, and wage replacement, protecting you from lawsuits and having to cover their expenses out-of-pocket.

Notary Public Services

In addition to protecting your home and property, Danette Castello provides notary public services to assist with matters related to deeds, estates, power of attorney, etc.

We look forward to providing you with personalized insurance services. Contact us today!

Frequently Asked Questions

What types of insurance do you offer?

Castello Agency offers Personal Insurance and Commercial Insurance.

How much coverage do I need?

This may vary based on individual needs and circumstances. For personalized advice on the appropriate coverage amount, it’s best to consult with an agent at Castello Agency.

When is my premium due?

The specific due date for your premium may be outlined in your policy documents or can be confirmed by contacting Castello Agency directly.

How can I file a claim?

You can access emergency claim numbers on their website, and for further guidance on filing a claim, you can reach out to Castello Agency directly.

What is the difference between a deductible and a premium?

A deductible is the out-of-pocket amount you pay for a claim before your insurance coverage takes effect, while a premium is the regular payment you make to the insurance company to maintain your coverage.

Can I change my coverage limits mid-policy term?

To explore options for changing your coverage limits mid-policy term, you should contact Castello Agency directly to discuss your specific needs.

Do I need insurance for my business?

Whether you need business insurance would depend on the nature and size of your business. Castello Agency offers commercial insurance, and they can guide you on the types of coverage suitable for your business.

Are there any discounts available for bundling policies?

Details regarding policy bundling discounts can be obtained by contacting Castello Agency directly to explore potential discount options.

How does my credit score affect my insurance rate?

The impact of credit score on insurance rates can vary by company and state. To understand how your credit score specifically affects your insurance rate, it is advised to reach out to Castello Agency for personalized guidance.

What happens if I miss a payment?

The consequences of missing a payment may depend on your policy terms. It’s best to contact Castello Agency to understand the specific implications and potential options for resolving missed payments.

Will my insurance cover damages from natural disasters?

Coverage for damages from natural disasters can be dependent on the specific policy. You can inquire about the details of natural disaster coverage by discussing it with Castello Agency.

Is it necessary to have both collision and comprehensive coverage for my car?

The necessity of collision and comprehensive coverage for your car can vary based on your circumstances. Castello Agency can provide personalized advice on the types of coverage suitable for your vehicle.

What happens if the other driver doesn't have insurance?

Castello Agency can guide you on the potential options available in situations where the other driver involved in an accident doesn’t have insurance. It’s important to reach out to them for tailored advice.

If I’m moving to a flood zone near Zachary, LA, what type of insurance do I need?

If you’re moving to a flood zone in Zachary, LA, you’ll need a separate flood insurance policy in addition to your standard homeowners insurance. Castello Agency offers affordable flood insurance options through the National Flood Insurance Program (NFIP) and private insurers to protect your home and belongings from flood damage. Since standard homeowners policies don’t cover flooding, it’s crucial to work with a local agency like Castello that understands Zachary’s flood risk areas and can help you choose the right flood coverage before the next storm season. While we’re located in Zachary, we also service: Ethel, Slaughter, St. Francisville, Greenwell Springs, Baker, Jackson, Pride,  New Roads,Central, Denham Springs,Walker, Watson, Port Allen,  Addis, Brusly, Livingston,Plaquemine,Prairieville, Gonzales, and Hammond.

Can Castello Agency help small businesses with commercial insurance?

Absolutely. Castello Agency specializes in commercial insurance solutions for small businesses in Zachary, Louisiana. Whether you need general liability insurance, workers’ compensation, or commercial auto coverage, their team provides customized plans that meet your business’s specific risks and industry needs.

I just got married —how can I insure my engagement ring and wedding jewelry?

If you recently got married and want to protect your engagement ring or wedding jewelry, you can add scheduled personal property coverage to your homeowners or renters insurance through Castello Agency. This type of jewelry insurance offers extra protection for high-value items like diamond rings and family heirlooms against theft, loss, or damage. Castello Agency’s team will help you appraise your jewelry and customize a policy that keeps your treasured pieces protected for years to come.

What’s the difference between an independent insurance agency and a big-name insurer in Zachary, LA?

An independent insurance agency like Castello Agency in Zachary, LA represents multiple top-rated carriers, giving you more options and better rates than a single-brand insurer. This means you can compare policies and get personalized coverage that fits your needs—whether it’s auto, home, or business insurance—without being locked into one company. While we’re located in Zachary, we also service: Ethel, Slaughter, St. Francisville, Greenwell Springs, Baker, Jackson, Pride,  New Roads, Central, Denham Springs, Walker, Watson, Port Allen,  Addis, Brusly, Livingston, Plaquemine, Prairieville,  Gonzales, and Hammond.

How can I bundle home and auto insurance in Zachary, Louisiana to save money?

Bundling your home and auto insurance with Castello Agency in Zachary, Louisiana can save you up to 25% on premiums. Their licensed agents can help you compare bundled policy discounts from multiple providers, making it easy to simplify your coverage while maximizing savings.

What areas does Castello Agency serve?

We proudly serve clients throughout Zachary, Ethel, Slaughter, St. Francisville, Baker, Jackson, New Roads, Central, Denham Springs, Walker, Watson, and surrounding Louisiana communities. Whether you’re a homeowner or a business owner, we’re here to help you find the right coverage locally.

What makes Castello Agency different from other insurance companies?

As an independent insurance agency, Castello Agency works with multiple top-rated carriers. That means we can compare rates and coverage to find you the best value—something big-name insurers can’t do. Plus, we offer personalized service with a hometown touch.

Can I bundle my home and auto insurance to save money?

Yes! Bundling your home and auto insurance can save you up to 25% on your premiums. Castello Agency will shop multiple carriers to find the best bundle discounts for your specific needs.

How do I request a quote?

You can request a quote easily by phone, or by visiting our office in Zachary. We offer free, no-obligation quotes for both personal and commercial insurance policies.

What business insurance coverage do I need in Louisiana?

Louisiana businesses often need general liability, workers’ compensation, commercial auto, and property coverage. The exact needs depend on your industry. Castello Agency specializes in helping small businesses in our area get the right protection and meet state requirements.

Does Castello Agency offer flood insurance?

Yes. We offer flood insurance through both the National Flood Insurance Program (NFIP) and private insurers. If you live in a high-risk flood zone—or just want peace of mind—our team can help you find affordable protection for your home or business.

Can Castello Agency help with certificates of insurance for my business?

Absolutely. We quickly issue COIs (Certificates of Insurance) for contractors and business owners, helping you stay compliant and ready for job site requirements or vendor requests.

How do I make a policy change or request service?

You can request service by calling, emailing, or visiting us during office hours. We make it easy to add vehicles, change addresses, request ID cards, and more.

Is Castello Agency a local business?

Yes! We’re proud to be a locally owned and operated agency based in Zachary, Louisiana. We live and work in the same communities we serve—and we’re committed to protecting what matters most to you and your family.

Do I need special insurance for my trailer or tools?

Yes. Standard auto or business insurance policies often don’t fully cover trailers, tools, or equipment—especially if they’re used for work. At Castello Agency, we offer inland marine insurance and trailer endorsements that protect your valuable gear from theft, damage, or accidents—whether it’s stored at your shop, in transit, or on a job site. This is essential coverage for contractors, landscapers, and mobile service businesses.

Can I insure my rental property or investment home?

Yes! Castello Agency provides landlord insurance policies for rental homes, duplexes, and investment properties throughout Zachary, Baton Rouge, and surrounding areas. These policies typically include property protection, liability coverage, and optional loss of rental income. We’ll help you choose the right coverage based on whether your property is short-term, long-term, or vacant.

Do I need insurance for a vacant property?

Yes. If your home or building will be vacant for more than 30 to 60 days, you may need a vacant property insurance policy. Standard homeowners and commercial property policies often exclude or limit coverage once a property is unoccupied. Castello Agency offers specialized coverage to protect vacant homes from vandalism, fire, theft, and liability claims.

Can I get insurance for an Airbnb or short-term rental property?

Yes! If you’re renting out your property on platforms like Airbnb or Vrbo, you’ll need a short-term rental insurance policy—not just a standard homeowners policy. Castello Agency offers coverage options that protect your home, guests, income, and liability exposures. We’ll help you find a policy that meets platform requirements and gives you peace of mind.

Does insurance cover stolen tools or equipment?

Not always under a standard policy—but we offer inland marine insurance and equipment coverage specifically designed to protect tools, trailers, and machinery used for work. Whether you’re a contractor, handyman, or landscaper, Castello Agency can help make sure your equipment is covered against theft, loss, or damage, even when it’s stored off-site or in transit.

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Hours

Mon-Thurs: 8:00 AM – 4:30 PM
Friday: 8:00 AM-Noon
Saturday: Closed
Sunday: Closed

Castello Agency