Putting Customers First Since 1982 — Your Local Independent Insurance Agency in Zachary, LA
Castello Cares — Insurance Made Simple, Personal, and Honest.
Since 1982, Castello Agency has been a fixture in the Zachary community — helping families, first-time homeowners, contractors, and small business owners get the right coverage without the runaround. As an independent agency, we work with multiple top-rated carriers to shop the market on your behalf.
We’re not here to sell you a policy. We’re here to protect what matters most to you — even if you’re just looking for answers.
What Can We Help You With?
Personal Insurance
Personal Insurance
Learn MoreCommercial Insurance
Commercial Insurance
Learn MoreNotary Public Services
Notary Public Services
Learn More
Why Choose an Independent Agency?
More Choices. Better Value. No Pressure.
Unlike captive agents who represent a single carrier, Castello Agency works with a wide network of top-rated insurers. We compare options across multiple companies to find coverage that actually fits — your life, your business, your budget.
Emergency Claims
Need to reach your carrier fast? Below are direct emergency claim contacts for each insurance company we work with.
- Allied Trust 844-200-2842
- Allstate 800-255-7828
- Allstate Flood 800-547-8646
- American Modern 800-375-2075
- ASI/Progressive Flood 866-571-0793
- ASI/Progressive Home 866-274-5677
- Beyond Floods 833-303-2716
- Blue Fire 866-424-9511
- Cajun Underwriters 855-509-3432
- Foremost 800-527-3907
- Geico 800-841-3000
- Gulf States Insurance 888-277-0575
- Hanover Insurance 800-799-6977
- Hartford Flood 800-787-5677
- Jewelers Mutual 800-458-4523
- LA Citizens FairPlan 888-568-6455
- Metlife/Farmers Insurance 800-854-6011
- National Flood Service 800-759-8656
- National General 877-468-3466
- National General Flood 888-598-0296
- Progressive Auto 800-274-4499
- Safeco/Liberty Mutual Insurance 800-225-2467
- Safepoint Insurance Personal 855-252-4615
- Tower Hill Insurance 888-795-7256
- Wright Flood 800-725-9472
- AmTrust Commercial 866-272-9267
- AmTrust Workers Comp 888-239-3909
- Geico 866-509-9444
- Hartford Commercial 800-327-3636
- LCI 888-246-1988
- Liberty Mutual 844-325-2467
- LWCC 800-519-7787
- Progressive 800-274-4499
- Stonetrust 800-311-0997
- Travelers 800-238-6225
Insurance Policies Offered Through Our Trusted Carriers
Meet the Team
Danette Castello
Agency Owner & Principal Agent
Insurance Producer | Notary Public
Danette Castello is the owner of Castello Agency, an independent property and casualty insurance agency serving Louisiana families and businesses with over 30 years of insurance experience. She purchased the agency in 2015 from her father-in-law, continuing the legacy he began when he founded the agency in 1982.
Danette specializes in commercial insurance solutions and small business coverage, and she is passionate about helping business owners protect and grow what they have built. She also continues to serve personal lines clients, providing well-rounded insurance solutions for individuals and families.
Known for her commitment to client service and community involvement, Danette has received numerous honors, including Insurance Woman of the Year, Businessperson of the Year, and Volunteer of the Year. Under her leadership, Castello Agency has been recognized as Small Business of the Year and Best in Professional Services by the Zachary Chamber of Commerce.
Above all, Danette values helping clients succeed and is deeply committed to supporting the local business community. Her greatest joy is her family, whose values inspire the care, integrity, and dedication brings to both her business and community.
Shawn Bickham, CISR
Personal Lines Manager | CISR
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Shawn Bickham serves as Personal Lines Manager at Castello Agency and has nearly three decades of insurance experience. She specializes in helping clients with home, auto, flood, and other personal insurance needs. She is dedicated providing knowledgeable guidance, responsive service, and personalized support to help clients feel confident in their coverage decisions. A proud LSU Tigers fan, Shawn brings a local, down-to-earth approach to serving clients throughout the community.
Anastasia Bozeman, CSR
Customer Service Representative
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Anastasia Boseman serves as a Customer Service Representative at Castello Agency assisting clients with day-to-day service needs including general questions, billing support, and certificate requests. She is dedicated to providing prompt, friendly, and dependable service to ensure a smooth client experience.
Madison Chatelain, CSR
Client Services & Marketing Coordinator
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Madison Chatelain serves as Client Services & Marketing Coordinator at Castello Agency, where she is often the first point of contact for clients seeking insurance solutions. She assists individuals and families with the quoting process for auto, home, mobile home, boat, motorcycle, RV, and ATV insurance, helping gather information and guide clients through the early stages of finding the right coverage.
In addition to supporting new business and client service needs, Madison manages the agency’s social media presence and educational content, helping connect clients with valuable insurance information and resources. She holds a Bachelor’s degree in Marketing with a concentration in Sales and is known for her caring, detail-oriented approach to serving clients.
Madison is passionate about helping people and takes pride in creating a positive experience for every client she meets. Outside of work, she enjoys gardening and spending time with her family, including her husband and sweet son. She values community, connection, and making a positive difference in the lives of those she serves.
Barbara Huegler, CPIA
Commercial Lines Account Manager
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Barbara Huegler serves as a Commercial Lines Account Manager at Castello Agency, where she specializes in supporting business clients with their insurance needs. She works closely with commercial accounts to assist with policy servicing, renewals, and coverage changes. With more than 20 years of insurance industry experience, Barbara is committed to providing reliable, detail-oriented service and helping business clients protect their operations. When she’s not serving clients, she enjoys life as a wife and mother and can often be found at a baseball park, a dance practice, hunting or trying out new recipes in the kitchen.
Serving Zachary & Surrounding Louisiana Communities
Posted on Google Hope MarterTrustindex verifies that the original source of the review is Google. The people here are wonderful to work with. I thank you all are a great experiencePosted on Google Kevin SulcerTrustindex verifies that the original source of the review is Google. I've done business with Castello agency 20 plus years. They treat you like family and do what's best for you. I highly recommend them for home, auto and business insurancePosted on Google Sheila TuckerTrustindex verifies that the original source of the review is Google. I love this ins. Co.Madison was the best res presentation of hospitality and professionalism.Her attitude was simply nothing less than amazing.Very eager to answer my questions and resolve my concerns.Thank you Madison🤗Posted on Google Kelly DesselleTrustindex verifies that the original source of the review is Google. We have been customers with Castello Insurance for over 20 years. They have always been knowledgeable and helpful with all our insurance needs.Posted on Google chloe mcclearyTrustindex verifies that the original source of the review is Google. Danette and her team are a dream to work with! She is always looking out for the best of our business and helping us understand all the details of the ever changing market and fine print of the policies. Her and the team seem to never stop working and respond promptly to ALL our questions! Not sure our business would be as protected and ready for risks without her attention to the details. She anticipates things we are going to need and that is such a blessing in an already busy world! 10 stars!Posted on Google Lynette FelderTrustindex verifies that the original source of the review is Google. Courteous staff and quick response. My new policy went down about 40% from what I was paying! Thank you so much!!!!Posted on Google Blake LandryTrustindex verifies that the original source of the review is Google. Castello Insurance is always professional, and goes the extra mile to make sure we have what we need.Posted on Google Kim DensonTrustindex verifies that the original source of the review is Google. Amazing customer service and payed close attention to detail on comparing rates. Was great at explaining any question I had about the new policy. Thanks, Castello Agency!Posted on Google Carol NacosteTrustindex verifies that the original source of the review is Google. Castello handles everything! They make it super easy to keep your policies in tact with renewal notifications; comparative quotes and setting up payments. Thank youPosted on Google Monica McDanielsTrustindex verifies that the original source of the review is Google. Great 12 year relationship
